Archive for the ‘FTC Updates’ category

FTC & Senator to push Free Credit Report Offers for clearer disclosures

November 11th, 2009

freecreditreportThe Internet is littered with free credit report offers and most of them want to give you a free credit report but they don’t blatantly disclose that you are paying for a monthly service along with the free credit report.

The search term “Free Credit Report” is an expensive one on Google, with advertisers paying upwards of $14.00 per click to be number one in the advertisers section of  the search results. It’s big business and everyone wants a piece.

The Federal Trade Commission has long wanted these types of sites to provide more blatant disclosures to consumers as to exactly what they are paying for, but resistance stands forward and the consumers often don’t realize they are being charged after they get the free credit report.

senatorSenator Schumer has a very simple fix for this. He says give the consumer the free credit report first- without asking for their credit card. After they receive it completely free (as advertised) they can then opt in for the monitoring service at a monthly fee. 

What a concept!  This would certainly help with all the confusion and reduce the number of chargebacks the credit providers must deal with, however it will certainly decrease sales.

According to the New York Times the senator said;

If these companies want to say — or sing for that matter — that they are giving people free credit reports, then they can’t charge people $15 a month, simple as that,” Mr. Schumer said in the release. “For years, these companies have said with a smile that they will provide a free credit report -– even though the government already requires a credit report be provided for free every year -– and then suddenly, months later, consumers get a bill in the mail for their credit-monitoring services. My plan would finally bust up this scam and give consumers some honest choices.”

Annualcreditreport.com offers consumers a free credit report from all three bureaus once a year and yes, its really free. The FTC and the Senator think that should also be more obvious on the websites of credit providers so that consumers may make a wise choice. Perhaps more disclosures in bigger bolder font and obvious words like “with trial” should also be implemented.

If a person can use AnnualCreditreport.com for their free credit reports and a monitoring service like Lifelock if they so choose to, its much cheaper. The bottom line is you are paying for continual monitoring with most of these services and you may not need it. At least with Lifelock, you know exactly what you are paying for and there is no smoke and mirrors.

The senator is looking to introduce legislation to force these changes if the FTC is unable to get cooperation from the credit report providers.

Paying the Debts of a Deceased Relative: Who Is Responsible?

October 25th, 2009

After a relative dies, the last thing grieving family members may expect are calls from debt collectors asking them to pay their loved one’s outstanding debts. 

According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, a surviving relative usually has no legal obligation to pay the debts of a family member who has died. In fact, the rights of surviving relatives are covered by the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.

Under the FDCPA, which is enforced by the FTC, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.

Here’s what the law has to say about who has responsibility for a dead relative’s debts.

Who is responsible for paying the debts of a relative who has died?
Generally, someone’s estate is responsible for paying their debts. But if there isn’t enough in the estate to cover the debts, they typically go unpaid.

Am I legally obligated to pay the debts of a deceased relative?
You usually don’t have a legal obligation to pay the debts of a deceased relative who was not your spouse. Even a spouse’s obligation to pay may be limited under state probate law. To determine whether you’re legally obligated to pay, talk to an attorney who is knowledgeable about this area of the law

What should I do if a debt collector contacts me about a debt of a relative who has died?
Give the debt collector the contact information of the decedent’s personal representative. That’s the person responsible for settling their affairs, including paying any outstanding debts from the estate. If there is a will, the personal representative is known as the executor; if there is no will, the personal representative is known as the administrator.  Don’t give any of your personal information, like your Social Security number, birth date, or financial account numbers to anyone unless you know who you’re dealing with. Some con artists may check obituaries and other legal notices, and then contact relatives of a deceased posing as debt collectors. These scam artists can use your personal information to help them commit identity theft or other types of fraud.

Do I have to speak with a debt collector who contacts me about the debts of a deceased relative?
No. But if you’re a decedent’s personal representative, or otherwise legally obligated to pay the debt, you may want to talk with the debt collector to see if you can resolve the matter.

Can I stop a debt collector from contacting me about the debts of a deceased relative?
Yes. If you decide that you don’t want a debt collector to contact you again, write a letter to the collector saying so. Then, make a copy of your letter, send the original by certified mail, and pay for a “return receipt” so you will be able to document what the collector received and when. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact and to let you know that they or the creditor plan to take a specific action, like filing a lawsuit. Remember that even though the collector is prohibited from contacting you again, they still may sue the estate of your relative or the legally responsible person to collect the debt.  (cease and desist letter information can be found here)

Can debt collectors tell anyone else about my dead relative’s debt?
Other than to get the personal representative’s location, a debt collector generally is not allowed to disclose your relative’s debt to anyone other than the deceased’s spouse, parent (if your relative is a minor child), or guardian.

We recommend that you visit the FTCs website for more information on filing a complaint if you feel you have been harassed or abused by a collection agency. On the home page simply click, file complaint.

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