I'll explain each strategy
in detail, then give you some examples of when to use (and when
not to use) each strategy.
Validation
Of Debt
As outlined in the FDCPA
(Fair Debt Collection Practices Act), if a bill collector is pursuing
you for an unpaid debt, you have the right to see written proof
that the alleged debt actually exists, hence the term validation
of debt. And until that bill collector can produce the
requested information to support their claim, they must halt
their collection efforts against you. Its that simple.
Here
are some examples where you should invoke your right to see some
documentation from the bill collector:
1. Dispute. If you receive
a collection notice on an old outstanding debt that you believe
you might owe, but the collection notice lists (A) an incorrect
account number or (B) the claim total is way more than what truly
might be owed, ask the bill collector to validate
the debt. Mistakes and sloppy record keeping happen all
the time. Therefore, I would want to see the supporting paperwork
before I offer any money to the bill collector on a possible settlement.
2. The Debt Is Very Old.
Even if you know that you owe the money, but the debt
is pretty old (say, 2 years or more) you might want to ask the
bill collector to produce the documentation because you just might
get lucky. Remember, if they can't produce the documentation to
validate the debt, they must close their case against you and stop
all collection efforts. (see here to determine
if your debt may be expired)
However, use the debt
validation process wisely. If you know you owe the money and you
believe that there is a very good chance that they will be able
to produce the supporting documentation, you might want to just
go straight to negotiating a settlement before any additional animosity
is created. In other words, if a bill collector goes to the trouble
of gathering all the paperwork to validate your claim, do you think
they'll be in much of a "mood" to offer you a decent settlement
at that point.
Special Note: If a debt
is still being handled by the original creditor such as Chase or
Citibank, for example, don't waste your time asking them to validate
the debt because there is a 99.9% chance that they will be able
to produce full supporting documentation. The older a debt
is, the more likely there will be errors, and that's the best time
to request supporting documentation from a bill collector.
Debt
Negotiation (a/k/a Debt Settlement)
Here are two situations
where I believe attempting a negotiated settlement is the way to
go.
1. The bill collector
has successfully validated the debt. OK, they've got you. They've
produced full supporting documentation to validate the debt. Now
you need to quickly shift your focus to negotiating a settlement
for less than full balance or working out a reasonable payment plan
for the full balance. If you have the skill and confidence to go
head to head with the bill collector, you can certainly do this
yourself. On the other hand, if you've never done this before, you
might be better off to have a professional debt negotiator do this
for you.
2. Personal integrity.
Rather than messing around with the whole "debt validation
process" when you know you owe the money and there really is
no dispute, how about just admitting that you owe the money and
go straight for a settlement! You will almost always end up with
better results this way. Personally, I have a lot of respect for
people that are mature enough to say, "Hey, I owe the money,
I'm sorry about what happened, let's reach a settlement that works
for everyone and let's get on with life."
Hope this helps. If you
have any additional questions or need more information, please feel
free to visit our website at www.hoffmanbrinker.com
About the Author
Mark Brinker is the president of Hoffman, Brinker & Roberts,
Inc. Since 1995, Mr. Brinker has helped countless individuals and
small business owners obtain millions of dollars in debt relief
by negotiating settlements for less than full balance with creditors,
collection agencies and attorneys. In addition to his debt settlement
practice, Mr. Brinker also teaches attorneys and financial professionals
the art and science of debt negotiation. For more information, please
visit www.hoffmanbrinker.com