Step by step: How to sue a collection agency in small claims
court
If you have decided to take action against a
collection agency for violating the FDCPA
we have some tips for you. It's not easy, but it is very doable
and with a little education about the process you can limit the
risk of getting your case dismissed. Every day, people across the
country are contacted by bill
collectors. While most of it is probably legitimate business
communications, others suffer serious abuse like threats of lawsuit,
revealing debt information to third parties or pursuing an expired
debt or ignoring a cease
and desist order. It's important to know if you have a case
- and if you do, you can take legal action and even collect monetary
damages.
Do you have a small
claims case against the collection agency?
First off you need to determine what they did and if it qualifies
for a law suit? If you were nothing more than inconvenienced a time
or two you may lose or the judge may dismiss the case altogether.
Suing a collection agency is meant to give you closure and perhaps
damages for a violation but too many consumers run into court and
only end up annoying everyone because their case is so flimsy. So
what is a good case? Just read some of the successful
lawsuits filed by the FTC against collection agencies.
Legit actions usually
involve repeated phone calls at all hours, threats, harassment or
intimidation or obvious violations such as refusing to
validate the debt at your request yet continuing to try and
collect. Those are all good reasons to take action. It's also important
to show what you did before you took that final step and filed your
lawsuit against the bill collector. Keeping good records and receipts
is paramount to building a good case.
Building the small
claims case
Prior to filing your lawsuit you should have asked the collection
agency to stop whatever it was they were doing. For example if you
told them to stop calling you and they refuse, then you need to
follow up with a letter to the collection agency certified mail-
return receipt requested - putting your demand in writing. Then
if the agency refuses to stop, you have proof that a letter was
sent and received by them and yet they continued to bother you.
Just claiming you told them by phone doesn't preserve your rights,
especially in a small claims case where evidence is everything.
If you have witnesses
to the collection agency harassment then take notarized statements
from them to back up your case. If you sent them a validation of
debt request certified mail but they never responded, then you have
the certified receipt with the person's signature to prove you asked.
These paper trails can be the difference between winning and losing,
so document everything. No matter how many letters, faxes, emails
or phone calls you made, take time to include copies of your phone
bills, emails or fax confirmations so that you can quickly show
the judge the agency's neglect.
You are permitted to
sue a collection agency, creditor or credit bureau under the various
credit laws. A lawsuit can send a powerful message to a creditor,
credit bureau or collection agency that is harassing you. Money
is a tool that they certainly listen to and you collecting damages
of up to $1,000.00 is pretty loud. You can go pro-se (represent
yourself) or use an attorney.